Cabinets.com Reviews: Quality, Pricing, and Buying Guide
When researching where to buy new kitchen or bathroom cabinets online, one of the top options is Cabinets.com. As an established ecommerce company specializing in cabinetry and hardware, Cabinets.com offers a wide selection of styles at competitive price points.
But how does the quality, service, and overall customer experience compare to other cabinet retailers? This detailed review provides an in-depth look at Cabinets.com to help you determine if it should be your online destination for quality custom cabinetry.
We will examine Cabinets.com’s products, ordering process, pricing and promotions, customer service, and delivery. Key factors like construction, materials, warranties, and more are analyzed across different cabinet lines. By the end, you’ll have all the details needed to make an informed buying decision.
Overview of Cabinets.com
Cabinets.com has been selling kitchen, bathroom, and other cabinetry online since 2008. The company stocks a large selection of cabinet styles from leading brands along with complementary hardware, sinks, and accessories. Their stated goal is to provide affordable custom cabinets quickly with streamlined online ordering and shipping direct to homeowners.
Some key company highlights include:
- Huge selection – Over 70 cabinet product lines with various door styles, finishes, wood species etc.
- Volume discounts – Lower pricing as you buy more cabinets due to company’s buying power.
- Quick ship – Ready To Assemble stock cabinets ship in 5-7 days.
- Price match guarantee – Will match competitor pricing on identical cabinets.
- Expert assistance – Design consultants available every step.
- Easy online ordering – Intuitive 3D design software and quote tools.
- Delivers nationwide – Ships to all states in continental US.
With competitive pricing, wide selection, and knowledgeable support, Cabinets.com aims to be a top destination for your cabinet purchase. But how does the quality compare?
Overview of Cabinet Quality and Construction
Cabinets.com stocks mid-priced to premium cabinet product lines to suit different budgets and needs. The quality and construction can vary greatly between the lines based on factors like:
- Materials used – Wood species, grade, and finish impact durability.
- Hardware – Hinges, drawer glides, and soft-close mechanisms should be sturdy.
- Assembly – Dovetail joinery is superior to staples or cam locks.
- Drawer boxes – Dovetail, undermount, or metal with ball bearing glides.
- Warranty – Longer terms show confidence in quality.
To help summarize the differences, here is an overview of the cabinet quality tiers that Cabinets.com carries:
Good – Value/Economy Lines
The entry-level economy cabinets use lower grade materials like engineered woods and basic hardware meant for occasional use. They assembly with staples or cam locks. These get the job done on a tight budget but won’t last decades. Lines include:
- Espresso Shaker Assembled
- Tuscany Maple Assembled
- Newport Assembled
Better – Mid-Range Lines
The mid-range lines balance quality and affordability for the average homeowner. They are constructed from solid wood with sturdy hardware and drawer glides. The assembly and finish quality is solid. Good options include:
- Fairfield Maple
- Cambridge Maple
- Tuscany Birch
- New Haven
Best – Premium Lines
Premium cabinet collections are built to the highest standards with all-wood construction, commercial grade hardware, precision joinery, and hand-finishing. Top choices include:
- Wellborn Select
Within each tier, prices vary based on the features, materials, and sizing. But the tier indicates the overall quality and construction.
Review of Cabinet Finish and Color Options
Once you’ve selected a cabinet line based on the quality tier that fits your budget, the available finishes and color options are the next consideration.
Cabinets.com offers a wide selection of standard paints and stains across many product lines. Some key details about their finish options:
- Multiple wood stain colors for traditional style
- Stains allow the natural wood grain to show
- Oak, maple, hickory, cherry wood species
- Medium to dark stains most popular
- Bright white is the most popular color
- Offer both single color tones and glazes
- Glazed finishes provide extra depth over stains
- Durable thermofoil options for easy cleaning
- Matte, satin, or high gloss sheens
- Distressed and antiqued stains for an aged look
- Two-tone combinations available
- Glazes, dry brushing, rasping for added definition
- Match existing cabinets with custom stains
The exact colors and finishes differ across the various product collections. Consult the Cabinets.com website to verify availability for the specific cabinets you are considering.
Custom colors outside their standard selection are not available. But with over 20 stain options and plenty of paint choices like white, black, gray, blue and more, most buyers should find suitable cabinet finishes.
Overview of Ordering Process at Cabinets.com
Ordering custom cabinets fully online through Cabinets.com involves a user-friendly process:
1. Design – Use the 3D Kitchen Designer tool to lay out cabinets and create room plans. Or submit your cabinet dimensions.
2. Select Product – Choose the cabinet style, wood type, finish, and any preferences like accessories.
3. Customization – Adjust sizing, add cabinets and hardware, apply any modifications like finished ends or molding.
4. Request Quote – Review order details page and submit request for exact pricing.
5. Order Approval – A design expert reviews your order and follows up with a call if any changes are needed.
6. Confirm Order – Review final pricing, edit if desired, and complete checkout.
7. Manufacturing – Cabinets are built and shipped within approximately 3 weeks.
8. Delivery – Cabinets arrive at your home ready for installation. White glove delivery options available.
Cabinets.com makes the process easy by guiding you through each step online in a intuitive, user-friendly interface. Their design consultants can assist you via online chat, email, or phone as well.
Pros and Cons of Buying from Cabinets.com
Here is a summary of the key benefits and potential drawbacks of purchasing cabinets through Cabinets.com:
- Wide selection of cabinet styles and brands
- Competitive pricing with frequent sales
- Volume discounts as you buy more
- Ships factory direct nationwide
- In-house financing options available
- Price match guarantee
- Excellent customer service
- No ability to see in person before buying
- Limited customization compared to local shops
- Potential for minor shipping damage
- Restocking fees if returns needed
- No specialty storage solutions
The pros of selection, pricing, and service tend to outweigh the cons for most homeowners. But carefully measure your space and understand your cabinet needs before ordering.
Contact a design expert from Cabinets.com early in the process if you need assistance determining exact specifications for your kitchen or bath layout. Their expertise can ensure your cabinet purchase goes smoothly.
Cabinets.com Pricing and Discounts
Cabinets.com positions itself as an affordable online retailer. Their pricing undercuts most brick and mortar stores. But exact cabinet costs still vary based on:
- Style, wood, and finish chosen
- Size and quantity needed
- Add-ons like drawers, molding, and hardware
To give you a better idea of average pricing, here are typical price ranges across different cabinet lines:
- Value/Economy – $80 – $150 per cabinet
- Mid-Range – $200 – $350 per cabinet
- Premium/Luxury – $400+ per cabinet
These are approximate prices for unfinished, standard size base cabinets. Costs go up for larger sizes, taller wall cabinets, finishes, and upgrades.
But with frequent sales and volume discounts, Cabinets.com provides affordable pricing for new kitchen or bath cabinets. Browse their website to view latest pricing on specific products.
Promotions and Discounts
Cabinets.com runs regular promotions and sales that can reduce your overall order cost. Typical discounts include:
- Site-wide sales around holidays
- Free shipping over $1500
- Extra 5-15% off all cabinets
- Buy more save more volume discounts
- Special financing offers
- Clearance and overstock deals
Sign up for their newsletter to get notices about upcoming sales events. And be sure to check for any available promo codes before ordering to maximize savings.
With Cabinets.com’s already reasonable prices combined with promotions, most buyers can upgrade their cabinetry and stay within their renovation budget.
Customer Service and Support
From your first design consultation through after-delivery support, Cabinets.com aims to provide top-notch customer service:
Guidance – Their team of cabinet experts are available by phone, email, and online chat to guide you through the measurement, planning, and ordering process.
Communication – They keep you updated on order timelines and delivery status. A manager will call to confirm your order details and answer questions.
Resolution – For any issues like shipping damage, missing items, or other problems, their support team works quickly to make things right.
Reviews – Customers consistently praise their friendly, responsive service across hundreds of reviews. They take pride in customer satisfaction.
Considering you are purchasing cabinets sight-unseen online, excellent customer support is essential. Cabinets.com’s hands-on guidance and communication makes buyers feel comfortable ordering high-quality custom cabinetry online.
Delivery Process and Assembly
Once your cabinet order enters production, the typical lead time is 10-20 business days before shipping out. Then allow 1-4 weeks for delivery based on your location.
The cabinets ship directly from the factory on a truck in boxes secured to a pallet. Each box is labeled with the cabinet contents. Upon receiving your delivery, carefully inspect boxes for damage before signing.
- Standard – Dropped at curbside
- Inside – Driver brings boxes just inside
- White Glove – Unboxed and inspected inside
If contracting separate cabinet installers, have them handle inside delivery. For DIY installs, order white glove for an easier unpacking experience.
The Ready To Assemble (RTA) cabinets include detailed instructions and cam locks with dowels for assembly. Minimal tools are needed for installation. The doors align via pre-installed hinges. Expect RTA cabinet assembly to take several days.
With clear communication, quick order fulfillment, and delivery direct from their factory, Cabinets.com makes the entire ordering and ownership process smooth and convenient. Their service minimizes any hassles typically associated with large cabinet purchases.
Cabinet Warranties and Return Policy
The warranties on Cabinets.com’s cabinetry ranges from:
- 1 year on value/RTA cabinet lines
- 3-5 years on many mid-priced cabinets
- Limited lifetime on select premium collections
The warranty covers manufacturer defects under normal residential use. Improper installation or misuse are not covered. Contact their support team to start a warranty claim.
For returns, custom cabinets are non-returnable. But you can return any unused stock (RTA) cabinets within 30 days of receipt. Return shipping costs are deducted and a 25% restocking fee applies.
Read all policies carefully before ordering. Measure carefully and consult Cabinets.com experts to ensure your purchase goes smoothly.
Is Cabinets.com a Recommended Online Retailer?
For most homeowners seeking an affordable cabinet upgrade, Cabinets.com earns a strong recommendation as an online cabinet retailer. They make the process of designing, ordering, and installing custom cabinetry conveniently achievable.
Their wide selection of quality cabinet brands, responsive customer support, and excellent value pricing options cater to all budgets and styles. Streamlined online tools remove the headache of cabinet buying.
Just be sure to measure your space properly and pick a reputable cabinet line for best results. Consider Cabinets.com if you want new cabinets shipped directly to you at an accessible price point. For a local buying experience, visit showrooms in person instead.
Overall, Cabinets.com provides a top-rated online destination for upgrading your kitchen or bath with beautiful custom cabinetry delivered straight to your home.
Frequently Asked Questions (FAQ) About Cabinets.com
Here are answers to some common questions about buying from Cabinets.com:
Q: Does Cabinets.com install cabinets?
A: They do not install. You will need to hire your own installer or DIY. Some delivery options involve placing in the room.
Q: Where are their cabinets manufactured?
A: They are produced domestically in factories across the U.S. like Virginia, California, and North Carolina.
Q: Can I return unused cabinets?
A: Unused stock cabinets can be returned within 30 days for 75% refund. Custom cabinets are non-returnable.
Q: How accurate is their 3D kitchen design software?
A: It provides a good visual mockup but double check exact cabinet dimensions with your physical space.
Q: Do they sell cabinets locally?
A: Cabinets.com is online only. No brick and mortar showrooms. Retail partners may display some of their cabinet lines.
Q: What hidden fees or costs are there?
A: No hidden fees. Pricing includes shipping. Just budget for delivery inside home and potential installation costs.
I hope these answers help explain the key details about ordering through Cabinets.com. Please let me know if you have any other questions!
For cabinet buyers seeking quality, selection, and value, Cabinets.com is a top online destination for upgraded kitchen and bathroom cabinetry. Their wide range of cabinet styles and brands ship factory-direct at competitive pricing.
Between their 3D design tools, personalized support, and efficient ordering, the ability to purchase beautiful custom cabinets is made easy. Just carefully measure your space first.
Consider Cabinets.com if you want new cabinets conveniently shipped to your home at an affordable price point. Homeowners report great experiences working with their customer service team to execute a kitchen or bath cabinet refresh.